Facebook owner Meta Platforms should not allow users to share people’s private residential information on its platforms even when the information is publicly available, the company’s oversight board said in its first policy advisory opinion.
The board also recommended Meta create a communications channel so that so-called doxxing victims can better explain their cases to the company. Doxxing is the public release of sensitive information identifying an individual or organization, like a home address or phone number. It can lead to harassment or stalking.
Celebrities and private individuals have been affected by sharing of such information, which raises issues around privacy, public interest and civic activism. In a recent high-profile case, Harry Potter author J.K. Rowling accused trans activists of doxxing her by posting a photo of her home on Twitter.
Meta’s independent oversight board, which includes academics, rights experts and lawyers, was created by the company to rule on a small slice of thorny content moderation appeals but it can also advise on site policies.